Please don't hesitate to ask if you have any questions:
tarja.viljanen@kultaviljaset.fi
Delivery
We use Posti EMS to deliver abroad. Under 1 kg delivery costs 20€
Delivery time
We'll send the product always next day after your order is here with us.
Does products in this shop have a Money Back Guarantee?
All of the products sold from the web store have 14 days Money Back Guarantee from receiving the product. The sales-add will tell if manufacturers guarantee or service guarantee is applying. Products bought from the store have 14 days of Money Back Guarantee if product is clearly different what the add promised.
How can I return the product I bought?Order must be cancelled by making a notice to the seller. Returned product should be packed carefully and mail it by the instructions of the seller. The return must include original order confirmation, customers contact informations and the bank account informations for the refund.The mailing costs will not be credited by the amount that exceeds the lowest delivery price which the seller offers. Customer will pay the costs of the product return. Returned watch or jewerly have to be in the same condition as it was when it was delivered. If customer will return the product because there’s an error in the product, or if wrong item was send, the customer has the right to return product without fees. In this case the customer must contact the seller and ask for instructions to returning the product without fees.
